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What You Should Do If A Fraudster Has Your Bank Details

Three Simple Steps if you Have Given your Bank Details to a Fraudster

If you have been caught out by a scam and have given a criminal your bank details, it is important to act quickly so you can minimise the damage as much as possible.

Step 1 – Tell your Bank

The first and most important step is to tell your bank what has happened as soon as possible. You will need to explain to them, in a lot of detail, what the scam was and exactly what details you handed over – this way, they will be able to act accordingly.

Your bank should act in your best interest and do everything they can to stop money being stolen from you, or to help in getting you a reimbursement if theft has already taken place.

Step 2 – Change your Passwords

The next important thing to do is change every password and PIN number you can. This includes your online banking account password and the PIN number for all bank and credit cards that use the same number. 

If you do this quickly, you will minimise the chance of the fraudster being able to access your bank account(s).

Step 3 – Report It

So you have the chance of your case being investigated and so you can help others, the next thing you need to do is report the crime to the appropriate place.

 

How to Report Email Scams

You can report an email scam to the internet service provider that was used to send you the email. Gmail and Hotmail both have a ‘report’ button and Yahoo! has a ‘spam’ button when you are on the email in question.  

The ISP will then be able to shut down the account that sent you the email.

 

Report it to the Company

If you have been caught out by scammer pretending to be from a legitimate company or bank, perhaps through phishing emails or false advertisements, you should report it to the company being impersonated.

If you do this promptly, the company will be able to put out a public message warning others about the scam and give steps of how to avoid falling for it.

 

How to Report Online Scams

Any other online or telephone related scams, including; phishing emails, fake advertisements, malicious websites, cold calls and social media scams, should be reported to Action Fraud UK.

Action Fraud is the UK’s national crime and fraud reporting centre. You can report scams either online or over the phone – details of which are on their website.

Every case will be referred the to National Fraud Intelligence Bureau for analysis by the City of London Police.

 

How to Report Scam Mail/Post

If you were caught out by a scam in the form of mail/post, you can report this to Royal Mail. They will investigate these scams and work to prevent them from happening again.

To report it, you can download their scam mail report from the Royal Mail website and send it, along with the scam mail, to ‘Freepost Scam Mail’.

 

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