Fraudsters often contact people by telephone pretending to be calling from their bank.
Knowing what questions your bank will never ask you could help you know whether a call is genuine or a scam.
The answer was A and D
A. This is a scam - The 'Courier Scam' is a known issue where someone turns up to collect bank cards, PIN numbers and/or identification documents to take to your bank.
B. Banks do this - Sometimes, your bank may contact you to check where and when you last used your card if they think a transaction may not be genuine.
C. Banks do this - A genuine bank will never ask for your entire security code – but they can ask for a couple of specific digits.
D. This is obviously a scam - No bank will say this to you! A Fonejacker might, we have heard of many creative stories used by scammers.
Guide to fraud prevention
How to protect yourself against fraud
