Call us FREE on
0800 644 6555
8am to 10pm - 7 days a week

Testimonials about the bridging finance service that we provide

We know how important it is to find the lenders who are going to offer the best possible deals on finance facilities that will be ready and in place on time, with the minimum of fuss.

KIS customer review quote

Our reviews are collected by independant sites

It is useful to read what previous customers have had to say about the service that they received.

Our customers are able to leave reviews about the bridging service they received from us, via the following independent review sites:

Large Review Center logo
Large Feefo logo
KIS Bridging Reviews

4.96 Average

283 Reviews

We experienced excellent service and flexibility from Phoebe and the team at KISS and would not hesitate to recommend them.

We received a friendly and highly professional service from Phoebe at KIS. We also managed to save a considerable amount when compared to other brokers we approached. I am very happy to highly recommend them.

The team at KIS were incredibly helpful , diligent and professional , I had the need to arrange finance quickly for a property purchased at auction , I first approached two other larger specialist brokers before KIS and it became obvious that I needed a more personal approach , then spoke with the team at KIS who jumped on my case understood the challenges and quickly came up with options , they gave me confidence that they would find the best solution for my situation. A special thank you for Pheobe who was brilliant and even gave up her Sunday to get documents completed in time to meet our deadline, Thank you KIS Finance !

Excellent service throughout by Phoebe who explained everything, made it happen, answered my questions and dealt with many issues that cropped up due to other parties. My experience was excellent and I recommnd KiS Fianace and in particular Phoebe. Ask for her specifically! What a refreshing change for a finance business to give such good service!

I've just completed a Lifetime Mortgage through Neil Andrews of KIS (located about 300 miles away from me), everything was done remotely, by phone and email. I am a retired IFA (of over 30 years), so I know what I am looking for, and I found the whole process to be transparent, honourable and compliant. Neil was unfailingly courteous, approachable and knowledgeable, and followed up everything. (As a control-freak myself) I was never uneasy, and am really grateful for his thoroughness and attention to detail.

It all started with an informal chat on the telephone. I was enquiring about taking a bridging facility for the first time - from that very first point of contact Matthew has been excellent and a pleasure to work with. He explained everything in a clear and simple manner and was supportive/responsive throughout. I look forward to working with Matthew and KIS again in the future. For me, it's about creating value adding partnerships and KIS will certainly be a valued partner for our business moving forward. Thank You

Sam was excellent, helped me through each stage and explaining what was required. He was also very good at ensuring solicitors acted promptly. I was very grateful for his support throughout. The reason I did not give 5 stars is because he was not always available to talk with on the phone, and others who answered the phone were unable to help, so I had to call back or leave a message.

Sam was extremely helpful with a rather difficult and changing situation. I would recommend them to anyone requiring value and quality service...

Sam O’Neill was simply fantastic from start to finish. His understanding of the lending market is broad, and well researched. He guided me through a process in excellent fashion, attentive, understanding and extremely diligent. I’ve worked with several brokers in the industry, Sam is the best in the business; highly underrated.

Mathew looked after our bridging loan application. His customer service was exceptional. He did all the chasing and kept everything on track. His calm reassuring email repies came back within an hour. I would without doubt recommend KIS.

Sam was clear and concise in communications. Sam was sensitive in his support of my elderly mother. A speedy, efficient and pleasantly delivered service against a short timeline.

Super customer service , all done within 1 month with no hassle just fast efficent service , got me a super deal so will definately use again , highly recommend

KIS Bridging Loans, were very efficient and supportive throughout the process, thanks to Phoebe and team

Honestly cannot recommend KIS finance enough. We received such a good service throughout the whole bridging loan process from Mathew Philips. The communication and support has been faultless. Thank you!

Having made an initial enquiry via the online form we were quickly called by James. He was friendly and very helpful and went through all the option we had. We had an offer in principal in days and used it to get an offer accepted on a new property in need of restoration. From the on we dealt with Phoebe who proved to exceptional in all matters. She guided us through the entire process, assisted with paperwork etc. She was our single point of contact throughout the entire time it took right to completion and handover. Phoebe has exceptional customer service skills which made everything run seamlessly. We have now gestation in recommending this company. If you need finance fora project you cannot in our opinion do better.

Phoebe, James, and their KIS team performed impeccably and professionally from the start to the very successful finish of a reasonably complex bridging loan. I happily award them 5 stars for their service and would commend them to anyone without reservation.

Staff very knowledgeable about their products and also keen to find the right solution that’s fits your requirement

I contacted KIS needing a quick completion in order to purchase a property that was going to be re-marketed. They made the process very easy and very speedy. Responses to my emails were very quick, usually within a few hours. The solicitor they chose was equally as quick. Sam made the whole process stress free for me and was very clear about the documentation he required in order to progress my loan. He also chased the solicitor and kept me copied in to all emails which made for excellent communication.

Friendly, professional service. Sam was exceptional. He maintained the highest standards of communication with me throughout my loan application process. Although the process took a lot longer than anticipated, due to problems out of his control, Sam went out of his way to ensure we ‘got there in the end’.

I felt that my consultant, Sam O'Neill did everything he could to get my bridging loan processed as quickly as possible. He answered all my questions, found me a good deal, and followed up with all concerned. He was good at communicating with me about progress, and responded quickly to any queries or issues I had. Very happy with the service.

KIS were absolutely excellent throughout. They talked me through how the finances worked for the loan I needed, how the process worked and found me the best loan in the market on terms that I was very happy with. If you're looking for a broker that goes the extra mile for you then I'd recommend KIS.

It is important for you to decide with confidence which broker is going to do the best possible job for you.

What our customers like most about us

From the many reviews that we have received, there are a number of common attributes frequently mentioned by our customers:

 

Our speed of service, and that we are quick

Experts in our field, experienced and very knowledgeable

That we found them a great bridging deal

About how helpful we are and nothing is too much trouble

That they were kept well updated throughout their application

That we are always available and easy to get hold of, 7 days a week and at any hour

About how we made a complicated deal easy

That we are very friendly and easy to talk to

That we really do ‘Keep It Simple’

From the testimonials received, some snippets from what our clients have to say:

Diagram of reviews from bridging customers

It is good to hear what our customers have to say

It is very important to us that we provide our customers with the best possible finance deals and that they receive the best possible service from us.

When providing us with a review, personal information such as names or email addresses are not published. Some customers have chosen to put their name in the comments section, but this is certainly not required. To prevent false reviews and also for compliance reasons, each bridging review can be tracked back to a customer.  

 

Some bridging finance review examples

List of full finance reviews