We know how important it is to find the lenders who are going to offer the best possible deals on finance facilities that will be ready and in place on time, with the minimum of fuss.
It is useful to read what previous customers have had to say about the service that they received.
Our customers are able to leave reviews about the bridging service they received from us, via the following independent review sites:


It all started with an informal chat on the telephone. I was enquiring about taking a bridging facility for the first time - from that very first point of contact Matthew has been excellent and a pleasure to work with. He explained everything in a clear and simple manner and was supportive/responsive throughout. I look forward to working with Matthew and KIS again in the future. For me, it's about creating value adding partnerships and KIS will certainly be a valued partner for our business moving forward. Thank You
Sam was excellent, helped me through each stage and explaining what was required. He was also very good at ensuring solicitors acted promptly. I was very grateful for his support throughout. The reason I did not give 5 stars is because he was not always available to talk with on the phone, and others who answered the phone were unable to help, so I had to call back or leave a message.
Sam was extremely helpful with a rather difficult and changing situation. I would recommend them to anyone requiring value and quality service...
Sam O’Neill was simply fantastic from start to finish. His understanding of the lending market is broad, and well researched. He guided me through a process in excellent fashion, attentive, understanding and extremely diligent. I’ve worked with several brokers in the industry, Sam is the best in the business; highly underrated.
Mathew looked after our bridging loan application. His customer service was exceptional. He did all the chasing and kept everything on track. His calm reassuring email repies came back within an hour. I would without doubt recommend KIS.
Sam was clear and concise in communications. Sam was sensitive in his support of my elderly mother. A speedy, efficient and pleasantly delivered service against a short timeline.
Super customer service , all done within 1 month with no hassle just fast efficent service , got me a super deal so will definately use again , highly recommend
KIS Bridging Loans, were very efficient and supportive throughout the process, thanks to Phoebe and team
Honestly cannot recommend KIS finance enough. We received such a good service throughout the whole bridging loan process from Mathew Philips. The communication and support has been faultless. Thank you!
Having made an initial enquiry via the online form we were quickly called by James. He was friendly and very helpful and went through all the option we had. We had an offer in principal in days and used it to get an offer accepted on a new property in need of restoration. From the on we dealt with Phoebe who proved to exceptional in all matters. She guided us through the entire process, assisted with paperwork etc. She was our single point of contact throughout the entire time it took right to completion and handover. Phoebe has exceptional customer service skills which made everything run seamlessly. We have now gestation in recommending this company. If you need finance fora project you cannot in our opinion do better.
Phoebe, James, and their KIS team performed impeccably and professionally from the start to the very successful finish of a reasonably complex bridging loan. I happily award them 5 stars for their service and would commend them to anyone without reservation.
Staff very knowledgeable about their products and also keen to find the right solution that’s fits your requirement
I contacted KIS needing a quick completion in order to purchase a property that was going to be re-marketed. They made the process very easy and very speedy. Responses to my emails were very quick, usually within a few hours. The solicitor they chose was equally as quick. Sam made the whole process stress free for me and was very clear about the documentation he required in order to progress my loan. He also chased the solicitor and kept me copied in to all emails which made for excellent communication.
Friendly, professional service. Sam was exceptional. He maintained the highest standards of communication with me throughout my loan application process. Although the process took a lot longer than anticipated, due to problems out of his control, Sam went out of his way to ensure we ‘got there in the end’.
I felt that my consultant, Sam O'Neill did everything he could to get my bridging loan processed as quickly as possible. He answered all my questions, found me a good deal, and followed up with all concerned. He was good at communicating with me about progress, and responded quickly to any queries or issues I had. Very happy with the service.
KIS were absolutely excellent throughout. They talked me through how the finances worked for the loan I needed, how the process worked and found me the best loan in the market on terms that I was very happy with. If you're looking for a broker that goes the extra mile for you then I'd recommend KIS.
Excellent service from Phoebe
KIS was amazing especially Phoebe, the consultant I was dealing with. They literally took all the stress out of the process, handled everything and gave me the best deal and with clarity. Highly recommended.
If you need bridging then I can't recommend KIS enough. My situation was far from straightforward. I had spoken to other brokers and everything seemed to be a drama or not what I needed. Then I spoke with Sam. Everything was straight forward, drama free. I am sure there was lots done Sam's end but he was making it seem effortless. Kept me informed, kept things on track to tight time lines. Always responded quickly and I felt I was in safe hands with a professional who knew what they were doing. This is by far the best broker I have worked with. Everything is explained in a way you understand. I felt he was genuinely finding the best for me. And compared to other broker fees kis came out top for me. Thank you, this has totally turned things around for me!
Absolutely thrilled with the way my application was dealt with. Thoroughly professional .
Through my businesses we have been arranging bridging loans and other types of finance with KIS for about 15 years now. We have done simple straight forward loans and many that have been complex. KIS are Simply a friendly family owned business, where everyone there has years of experience. When I want to speak to them I just pick up the phone whatever time it is or day of the week because they always answer. For service they really are excellent, nothing like it. I just hope that I retire before they do, as wouldn’t want to have to look for a replacement. Would happily recommend them to anyone.
It is important for you to decide with confidence which broker is going to do the best possible job for you.
From the many reviews that we have received, there are a number of common attributes frequently mentioned by our customers:
Our speed of service, and that we are quick
Experts in our field, experienced and very knowledgeable
That we found them a great bridging deal
About how helpful we are and nothing is too much trouble
That they were kept well updated throughout their application
That we are always available and easy to get hold of, 7 days a week and at any hour
About how we made a complicated deal easy
That we are very friendly and easy to talk to
That we really do ‘Keep It Simple’

It is very important to us that we provide our customers with the best possible finance deals and that they receive the best possible service from us.
When providing us with a review, personal information such as names or email addresses are not published. Some customers have chosen to put their name in the comments section, but this is certainly not required. To prevent false reviews and also for compliance reasons, each bridging review can be tracked back to a customer.
Last updated: 20 February 2025 | © KIS Bridging Loans 2024